Ordering Information

BEADWAREHOUSE  4 Meadowlake Drive  Mendon , VT  05701 

Tel. 802-775-3082
(Monday-Friday 9:00-3:00 ET) 
Fax 888-472-2915
Web www.beadwarehouse.com
e-mail beadwarehouse@beadwarehouse.com 
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• ORDERING:
  If you are paying by credit card use our toll-free number for fast, efficient service. Our telephone staff are experienced and ready to help you.  9.00-3:00 E.S.T. (Mon-Fri) 1-802-775-3082
  
  BY FAX-
  If you are paying by credit card (or using a purchase order from a recognized school or institution) you may fax your order 24 hours a day.
  FAX: 1-888-472-2915
  
  BY MAIL-
  Please fill out your order form completely. Please be sure to include the correct shipping charges with your order. 
  If you do not have an order form, please use a sheet of paper and include the quantity code, description and price of the items you wish to order. Be sure to include your name, address and daytime telephone number.
  Checks should be made out to:
  BEAD WAREHOUSE
  
  PLEASE MAIL ORDERS TO:
  BEADWAREHOUSE
  4 Meadowlake drive
  Mendon, VT 05701
  
  SALES TAX:
  All orders shipped within the state of Vermont are subject to 6% sales tax unless you have supplied us with a signed tax exempt / resale certificate.
  
  SHIPPING:
  We make every effort to ship your order next business day. All packages are shipped via ground service unless you have requested premium air service. Please allow at least ten business weekdays from day of shipment before contacting us concerning missing packages. If you have paid for 3 day service we are able to track your package after three business weekdays.
  
  
  SHIPPING CHARGES:
  (please include full street address):
  
   

  ORDER VALUE	LOWER 48 STATES Ground	LOWER 48 STATES 3 Day*	AK, HI, PR, USVI, AND APO'S
  0-$195	9.95	19.95	12.95
  195.01-$500	16.95	29.95	18.95
  OVER $500.00	24.95	34.95	27.95

  *3 day rates are for packages weighing up to 10 lbs. shipped within the continental U.S.
  Delivery times do not include weekends or holidays. Overweight/Oversized packages will be billed accordingly.

   When requesting 3 day service please add  24-48 hours to allow us time to process your order. 

  Overseas and Canada will be charged accordingly.

  AK, HI, PR, GU, FM and FPO/APO addresses: Rates apply to orders 3lbs or less.  Surcharges may apply. Premium services not available

  
  PAYMENT:
  We accept checks, money orders, American Express, Mastercard, Visa and Discover. Authorized purchase orders are accepted from recognized schools and institutions and must be at least $100.
  
  RETURNS:
  Returns must be made within thirty days of receipt of goods. Merchandise must be returned unused, in the original packaging. Items must be properly packed in a box so that goods are not damaged on return to us. Improperly packaged items will be returned to sender. Clearance and sale items are all final sale and are not eligible for return. Please enclose either a copy of your original invoice or a note stating the invoice # and reason for return. A $3.95 or 25% return fee (whichever is greater) will be charged on all return shipments to cover processing and handling. Only one return shipment will be accepted per invoice. 
  
  
  RETURNS SHOULD BE SHIPPED TO:
  BEAD WAREHOUSE
  4 Meadowlake drive
  Mendon, VT 05701
  
  
  NEED HELP?
  If you need some technical help with our products please call a customer service representative at: 1-802-775-3082
  
  CUSTOMER SIGNING AND PAYING FOR ORDER MUST BE OVER 18 YEARS OF AGE.
  
  PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. WE ARE NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS. INFORMATION IN THIS CATALOG IS NOT WARRANTED.
  
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